Stokers A5 Handbook Policies APR24

Contents

History and Introduction

6

Introduction from the Managing Directors

7-8

Stokers History

9-15

Other Stores’ History

16-17

Company Mission and Values

The Basics

18 19 19 19 20 20 21 21 23 23 23 23 24 24 26 27 27 27 27 28 28 29 31 31 32 32 32 32 32 33 22 25 30

Pay

Hours of Work Breaks at Work Holiday Entitlement Personal Possessions

What to Wear - The Dress Code

Right to Work

Developing With Stokers

Probationary Period

How will you be Measured?

‘Catch ups’ Appraisals

Owning your Development Continuing your Development

Benefits and Rewards

Healthcare Employee Benefit Scheme

Pension

Life Assurance Staff Discount Family Discount

Employee Assistance Programme (EAP) Our Mental Health Commitment Bonuses, Incentives and Commission

Be In The Know

Attendance

Unauthorised Absence (AWOL)

Statutory Sick Pay

Prolonged or Persistent Absence

Absence Monitoring Medical and Dental Visits

Flexible Working

Electronic Communication

4